Terms of Service

1. Who these Terms apply to

The Service is offered to businesses and individuals who manage equipment rentals. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and “you” includes that company.

2. The Service

xRentra provides cloud software to help manage rental inventory, customers, quotations, reservations, check-out and check-in, invoices, deposits, maintenance, and related operations. Features available to you depend on your subscription plan. We may update, improve, or discontinue parts of the Service over time.

3. Accounts and team access

You must provide accurate account information and keep your login credentials secure. You are responsible for activity under your account and for the users you invite. Notify us promptly if you suspect unauthorized access.

4. Plans, trials, and billing

Paid plans are billed according to the pricing shown at signup or on our pricing page, including plan limits for team users, storage, and other features. Free trials, if offered, convert to a paid subscription unless canceled before the trial ends, as described at signup.

Fees are generally non-refundable except where required by law or expressly stated by us. We may change prices with notice; continued use after the change takes effect means you accept the new pricing. Failure to pay may result in suspension or termination of access.

5. Your content and data

You retain ownership of the business data you upload to the Service (“Customer Data”), including equipment records, renter information, documents, and photos. You grant us a limited license to host, process, display, and back up Customer Data solely to provide and improve the Service.

You are responsible for the accuracy of Customer Data and for having all rights and consents needed to upload and process it, including personal information about your customers or renters.

6. Acceptable use

You agree not to:

• Use the Service for unlawful, harmful, or fraudulent purposes
• Attempt to access other customers’ data or disrupt the Service
• Reverse engineer, scrape, or overload the Service except as allowed by law
• Upload malware or content you do not have rights to use
• Resell or sublicense the Service without our written permission
• Circumvent plan limits, security controls, or usage restrictions

7. Intellectual property

xRentra, including its software, design, logos, and documentation, is owned by us or our licensors. These Terms do not transfer ownership of our intellectual property to you. You may not use our branding without prior written permission.

8. Third-party services

The Service may integrate with or rely on third-party providers (such as payment processors, email delivery, or hosting). Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.

9. Privacy

Our collection and use of personal information is described in our Privacy Policy.

10. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

11. Limitation of liability

To the fullest extent permitted by law, xRentra and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities. Our total liability for any claim relating to the Service will not exceed the amounts you paid us for the Service in the 12 months before the claim arose.

12. Indemnification

You agree to defend and indemnify xRentra against claims arising from your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

13. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, create risk for the Service or other users, or if we discontinue the Service. Upon termination, your right to use the Service ends. We may delete Customer Data after a reasonable period, subject to our Privacy Policy and legal requirements.

14. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and revise the “Last updated” date. If a change is material, we may provide additional notice. Continued use of the Service after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws applicable in the jurisdiction where we operate the Service, without regard to conflict-of-law rules, except where mandatory local consumer or business laws apply to you.

16. Contact us

Questions about these Terms can be sent to hello@xrentra.com or through our contact page.